GLOBAL HOSPITALITY CERTIFICATION:
AN INTERNATIONAL BENCHMARK FOR THE HOSPITALITY INDUSTRY
The first of its kind in the world, the Global Hospitality Certification sets out a benchmark to help hospitality businesses around the world identify the unique skills of their staff, and help employees gain professional recognition. The Global Hospitality Certification provides recognition of the on-the-job skills and experience gained by an individual against an international benchmark, in form of a digital badge. These digital badges contain rich data about an individual’s professional experience, making their skills visible.
Terms and Conditions
PRIVACY POLICY
SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?
When you browse or purchase anything from our site as part of the buying and selling process, we collect your personal information that you provide us such as your name, address, email address, phone number, certifications and or accreditations.
When you browse our site, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
Email marketing (if applicable): With your permission, we may send you emails about our site, new products, services and other updates.
We may use your personal data for the purposes set out below:
- Process and confirm for our goods and services
- Access to the content on our Site and respond to your inquiries and requests for information and services
- Administer and disclose the winner of contests and event competitions conducted by us or on our behalf
- Provide you with a better and more personalized level of service by understanding how our products, services and preferences impact you so that we may display customized content to you on our Site
- Conduct market analysis and research, customer satisfaction and quality assurance surveys to improve our services
- Administer and provide benefits and services to you and verify and validate your ability to access and use certain products and services
- Provide for the safety and security of members and guests.
To comply with legal obligations to which we are subjected to:
- Meet legal and regulatory requirements and administer general record keeping.
Use of information based on your consent:
- Facilitate direct marketing, promotional and customer management purposes, including sending you promotional communications (including without limitation emails and push notifications) or special offers if you have consented to receive the same.
- Facilitate direct marketing, promotional and customer management purposes, including sending you promotional communications (including without limitation emails and push notifications) or special offers if you have consented to receive the same.
SECTION 2 - CONSENT
How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.
How do I withdraw my consent?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at office@worldchefs.org or mailing us at: WORLDCHEFS Ltd. , 8th Floor, Gloucester Tower, The Landmark, 15 Queen's Road Central, Hong Kong
SECTION 3 – DISCLOSURES
We may share your personal data:
- If we are required by law, courts, Government or regulatory bodies to do so or if you violate our Terms of Service
- Between and among World Chefs Ltd and a number of our affiliates on a need to know basis as are relevant for the above purposes and to facilitate the operation of our business
- With third-party payment processors, payment service providers, IT and marketing support service providers and other consultants, vendors and service providers who need access to such information to carry out work or provide services on our behalf or who help us to provide the Site to you
- If we believe your actions are inconsistent with our user agreements or policies, or to protect the rights, property and safety of World Chefs, our affiliates or others
- In connection with, or during negotiations of, any merger, sale of company assets, financing or acquisition of all or a portion of our business by another company, or any change of management
- With our advisors, which includes our accountants, auditors, lawyers, other professional advisors and business contacts for the purpose of assisting us to better manage, support or develop our business and comply with our legal and regulatory obligations
- With any other party at your consent or at your direction
Retention of Personal Data
To the extent required by law, we take reasonable steps to remove and delete personal data in a secure manner when we no longer need it for the purposes for which it was collected (as set out in this Privacy Policy) and retention is no longer necessary for legal or business purposes. In any event, we do not retain your personal data for longer than six (6) years, subject to local laws and regulations.
SECTION 4 – DATA SERVER
Your data is stored through Worldchefs data storage, databases and the general Worldchefs application. Go Daddy is our third party server provider. They store your data on a secure server behind a firewall.
Payment:
Is done through Paypal and or Stripe. As a third party that we use the service of we are not responsible for the issues that might occur with its use. You can find PayPal User Agreement here.
SECTION 5 - THIRD-PARTY SERVICES
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.
Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.
Links:
https://www.paypal.com/us/webapps/mpp/ua/useragreement-full
SECTION 6 - SECURITY
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
The credit card information is given to PayPal when a payment is made. Your security is dependent on them. Read more about Security of Paypal here.
SECTION 7 - AGE OF CONSENT
By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
Except where required by local laws, we do not knowingly collect personal data from minors. If you are a minor, you may only use our Site and services with the permission of your parent or guardian.
If you are in the EU, our online services are not directed at children under the age of 13. If you believe we have collected information about a child under the age of 13, please contact us so that we may take appropriate steps to delete such information. If you are at least 13 but under the age of 16, please get the consent of your parent or legal guardian before giving us any personal data about yourself.
SECTION 8 - CHANGES TO THIS PRIVACY POLICY
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.
SECTION 9 - REMOVAL OF DATA
You are entitled to request us to erase any personal data we hold about you under EU General Data Protection Regulation (GDPR).
We will do our best to respond promptly and in any event within one month of the following:
- Our receipt of your written request; or
- Our receipt of any further information we may ask you to provide to enable us to comply with your request, whichever happens to be later.
Our receipt of any further information we may ask you to provide to enable us to comply with your request, whichever happens to be later. Click THIS LINK to view the Removal of Data Form.
QUESTIONS AND CONTACT INFORMATION
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at office@worldchefs.org or by mail at WORLDCHEFS Ltd. , 8th Floor, Gloucester Tower, The Landmark, 15 Queen's Road Central, Hong Kong
COOKIES POLICY
This policy ("Cookies Policy") is issued by WORLDCHEFS Ltd. (referred to as "us", "we", "our"). This Cookies Policy applies to our use of cookies in connection with our website www.worldchefs.org (collectively "Site").
By continuing to use our Site, you are agreeing to our use of cookies in the manner set out in this Cookies Policy.
If you not wish to accept cookies in respect of your use of this Site, you should stop using the Site, or turn off your cookies but this may affect the functionality of the Site.
1. WHAT THIS COOKIES POLICY COVERS
This Cookies Policy sets out:
- What is a cookie?
- Overview of the different types of cookies we use
- What to do if you don’t agree with the use of the cookies
- Additional information about cookies.
2. WHAT IS A COOKIE?
After you enter a Site, the Site will make use of "cookies". Cookies are small text files containing small amounts of information which are downloaded and may be stored on any of your internet enabled devices e.g. your computer, smartphone or tablet - like a memory for a web page. This Cookies Policy provides you with information about the cookies we use and why. Our Privacy Policy sets out full details of the other information we may collect and how we may use your personal data. If you do not wish to accept cookies in connection with your use of this Site, you should stop using it or turn off your cookies but this may affect the functionality of the Site.
3. COOKIES USED ON THE SITE
We use the following first party cookies:
a) Necessary cookies
Necessary cookies are critical as they help you navigate the Site, provide basic functionality and helps support security. These cookies are necessary for our Site to operate properly, so if you block these cookies we cannot guarantee your use or the security of our Site during your visit.
b) Functional cookies
Functional cookies are used to help provide the best user experience. For instance, saving products or reservations in your shopping cart so that you can complete at a later date. These cookies could also recognize if a Site user has already signed up for something or if the user is seeing a certain page for the first time.
c) Performance cookies
Performance cookies help us to understand our visitors interests and their usage of the Site. This allows us to continuously improve the Site to provide you the best user experience. These cookies are also used to measure the effectiveness of our advertising. Some performance cookies are managed by third parties, and you may refer to the third parties' own website privacy notifications for further information.
d) Advertising cookies
Advertising cookies will help remember your preferences about your visit to the Site. These cookies help provide advertisements about our products and services relevant to you and your interests on other online platforms, where available. These cookies are also used to limit the number of times you see an advertisement as well as help measure the effectiveness of advertisements.
More specifically, we may use the following cookies on our Site:
Performance Cookies
- Google Analytics stored by Google for 1 day to 2 years, depending on the cookies – We use Google Analytics including session cookies to help analyze which pages on our website visitors viewed. When you visit our website, your web browser automatically sends certain information to Google. For further information on how Google uses your data, please refer to https://www.google.com/intl/en/policies/privacy/partners/. To opt-out, please click: here.
- Session cookies enable the website you are visiting to keep track of your movement from page to page so you don't get asked for the same information you've already given to the site. Cookies allow you to proceed through many pages of a site quickly and easily without having to authenticate or reprocess each new area you visit.
- Adserver Cookies are used by third party software for advertising to display different marketing banners and contents. We use this for the users who visited the marketing page from Worldchefs.
4. CONTROL YOUR COOKIE SETTINGS
We will store a cookie on your computer or device to remember this setting for next time. You can change your browser settings so that you receive a warning before certain cookies are stored. You can also adjust your settings so that your browser refuses most of our cookies or only certain cookies from third parties.
The following links may assist you in managing your cookies settings, or you can use the 'Help' option in your internet browser for more details.
- Internet Explorer: https://support.microsoft.com/en-us/help/17442/windows-internet-explorer-delete-manage-cookies
- Mozilla Firefox: http://support.mozilla.com/en-US/kb/Cookies
- Google Chrome: http://www.google.com/support/chrome/bin/answer.py?hl=en&answer=95647
- Safari: http://support.apple.com/kb/PH5042
- Opera: http://www.opera.com/help/tutorials/security/privacy/
- Adobe (flash cookies): https://www.adobe.com/support/flash/downloads.html
To block Google Analytics cookies specifically, you can install the “Google Analytics Opt-out Browser Add-on” provided by Google. If you share the use of a computer, accepting or rejecting the use of cookies may affect all users of that computer
5. OTHER INFORMATION
The following link contains further information about cookies:
- http://www.aboutcookies.org.
In addition, a guide to online privacy has been produced by the internet advertising industry which can be found at:
- http://www.youronlinechoices.eu
- http://www.aboutads.info
We may change this Cookies Policy from time to time by posting the updated version of the policy on our Site. Please check this Site periodically to be informed of any changes.
6. CONTACT US
If you have any questions about the cookies used on our website, please contact us at: support@wco.org
Removal of Data Form
SECTION 1: Details of the person requesting information
Full Name:
Address:
Contact Telephone Number:
Email Address:
SECTION 2: Are you the data subject?
Please tick the appropriate box and read the instructions which follow it.
To ensure we are erasing data of the right person we require you to provide us with proof of your identity and of your address. Please supply us with a photocopy or scanned image (do not send the originals) of one or both of the following:
- Proof of Identity
- Proof of Address
Passport, photo driver’s license, national identity card, birth certificate.
Utility bill, bank statement, credit card statement (no more than three months old); current driver’s license:
If we are not satisfied you are who you claim to be, we reserve the right to refuse to grant your request.
SECTION3: Details of the data subject (if different from section 1)
Full Name:
Address:
Contact Telephone Number:
Email Address:
SECTION 4: Reason for erasure request
Given the sensitive nature of erasing personal data, GDPR Article 17(1) requires certain conditions to be met before a request may be considered. Please supply us with the reason you with your data be erased and please attach any justifying documents to this one.
Please tick the appropriate box:
SECTION 5: What information do you wish to erase?
Please describe the information you wish to erase. Please provide any relevant details you think will help us to identify the information. Providing the URL for each link you wish to be removed would be helpful.
Also, please explain, If it is not abundantly clear, why the linked page is about you or the person you are representing on this form.
Please note that in certain circumstances, where erasure would adversely affect the freedom of expression, contradict a legal obligation, act against the public interest in the area of public health, act against the public interest in the area of scientific or historical research, or prohibit the establishment of a legal defense or exercise of other legal claims, we may not be able to erase the information you requested in accordance with article 17(3) of the GDR. In such cases you will be informed promptly and given full reasons for that decision.
While in most cases we will be happy to erase the personal data you request, we nevertheless reserve the right, in accordance with Article 12(5) of the GDPR, to charge a fee or refuse the request if it is considered to be “manifestly unfounded or excessive.” However we will make every effort to provide you with the erasure of your personal data if suitable.
SECTION 6: Declaration
Please note that any attempt to mislead may result in prosecution.
I confirm that I have read and understood the terms of this subject access form and certify that the information given in this application to World Associations of Chef Society is true. I understand that it is necessary for to confirm my/the data subject’s identity and it may be necessary to obtain more detailed information in order to locate the correct personal data.Documents which must accompany this application:
- Evidence of your identity (see section 2)
- Evidence of the data subject’s identity (if different from above)
- Authorization from the data subject to act on their behalf (if applicable)
- Justification for erasure of data (see section 4)